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great customer service

This topic has 3 replies, 3 voices, and was last updated 9 years, 10 months ago by Bass Cat Boats.

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August 18, 2016 at 2:39 pm #284442

lwhiteb
Participant

I called basscat parts yesterday to see about a wiring diagram for my 08 cat.he said they dont have them for boats that new.so while I had him I asked if he could send me any info on my boat.today he sent me the info on the boat and a wiring break down for the colors they use.most places wouldnt give it a second thought.i really appreciate them doing that.

August 18, 2016 at 5:27 pm #284443

beast
Participant

Totally agree. Shout out to Mike for his help on my order yesterday too.

August 18, 2016 at 11:53 pm #284444

Bass Cat Boats
Keymaster

I bought my first cat in March. Ive called a spoke with Richard(service) and the chick in the parts department(dont remember her name). Ive got someone on the phone every time Ive called, and its been quite a few calls. Ive had nothing but individuals bend over backwards to try and assist me. Im digging BCB so far!

August 19, 2016 at 3:17 am #284445

Bass Cat Boats
Keymaster

Thanks everyone.
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