We would have a MotorGuide service center see what the options are. You can try MotorGuide Service, though neither trolling motor company is set up for direct customer service. They are fine working with a service center, and they may point you in that direction with a Trouble tracker ticket started on your serial number. The noise in the bracket can be calmed down with just a couple pieces of tape stuck on the base toward the now, where the arm rests, at the furthest forward point, will resolve most of the noise your hearing.