The post was permanently deleted and a simple jpg image was retained, along with others left in place regarding several products. The original post that comment was placed on still exists and we have left many others which involve product. Internal Emails and those emails sent to us in house, previous comments online (over 200), and more, were reviewed to make a decision on that post. Internal communications have been held and are ongoing, with relationship to those mentioned emails, after and prior to that post. The Owners Board prior to the Tapatalk format had a post counter and these forum pages received between 14,000 and 23,000 page views a day. Of those posts we try extremely hard to leave posts in place and often those are left which are questionable. Referencing a product on any brand from 6 boats back, or extending any company into the late 1980s or early 1990s, on a comparison is not comparable today for any other company. There are other factors which involve the decision and the post was not in the interest of the community, or in solving a problem.With any product there will be objection. With this we are dealing witha 2012 model year product, from our recollection. When we made a decision in the mid 1990s to become outwards verses those hiding on the internet, we knew these situations would lead to requiring complex handling. That decision we made to be involved and it is not one we regret. We at Bass Cat remain trying to service the customer in a manner we feel our expectations would be. We also have full understanding of issues and how we expect them to be managed in our own equipment and purchases. Maybe our patience is longer than some on those matters, though we have more flexibility ourselves as consumers than some here have shown. Especially concerning the situations around other aspects of those purchases and retail vs. other forms of ownership.BCB
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