Frozen hummingbird 958

This topic has 9 replies, 4 voices, and was last updated 15 years, 1 month ago by Joby At Humminbird.

Viewing 10 posts - 1 through 10 (of 10 total)

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April 6, 2011 at 2:22 am #423061

Joe Gensini
Participant

My dad and I just got new 2011 puma ftds. Both have interlink systems and neither one works. Dads seems to lock up after it is on for a few minutes. Has anyone had the same problem and how do we fix them.Our dealership is stumped.thanks

April 6, 2011 at 2:34 am #423062

mike dominick
Participant

Call Humminbird in the morning, their customer service is usually great. Have you tried disconnecting the interlink?

April 6, 2011 at 3:16 am #423063

Bass Cat Boats
Keymaster

I had a problem with both my units,1197 &997, turns out it was the interlink.

April 6, 2011 at 4:29 am #423064

Bass Cat Boats
Keymaster

Joe, register the units and get the right updates. BCB does not really suggest the Interlink due to these issues. The new Ethernet cables will solve some of this though there may be resolution softening on the charts in the new software. So your software may work better to see fish though not Interlunk. The revised software will link though.

April 6, 2011 at 12:22 pm #423065

Joby At Humminbird
Participant

I agree. We just released new software a couple of week’s age. Register both units and get the latest software download. This software download should solve your problem.Joby Humminbird

April 6, 2011 at 3:53 pm #423066

Bass Cat Boats
Keymaster

Can not get the units to interlink after I down loaded the new software back in late January. Worked before.I have not tried the new software package.Ron

April 6, 2011 at 5:35 pm #423067

Bass Cat Boats
Keymaster

The old software package has better resolution on those who fish deep and are very astute on structure fishing. Though new software does link up and run with a little less definition on fish and items such as a spoon, jig or worm at depth. You have your options Ron?

April 6, 2011 at 5:49 pm #423069

Bass Cat Boats
Keymaster

Will give it a try. I would like to talk to HB 1st as they did send me a upgrade that was to solve the problem but did not. Right now when i fire up the screens, it doesnt even ask me or try to find interlink on either screen.Ron

April 6, 2011 at 10:06 pm #423071

Bass Cat Boats
Keymaster

The issue is a decision on whether you want a better depth finder, or linking to us. Depth finder, leave it alone.Linking download new software. BCB

May 16, 2011 at 4:12 pm #423073

Joby At Humminbird
Participant

The latest round of software will solve any interlink issue. If you have any question you can contact our customer service group and they will get the issue resolved. There number is 800-633-1468.
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