humminbird 898 sticks on 1.9 foot after update need assistance

This topic has 9 replies, 3 voices, and was last updated 13 years, 7 months ago by Bass Cat Boats.

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October 15, 2012 at 12:53 am #329553

grimmjsg
Participant

My 898 was.fine.until.I.updated.to.the.current.software and today it.would.stick.on.1.9 feet. The side.imaging.kept working.but.despite.being.in deepwater the.footage would not.change. cutting power on and off.didnt help. I.killed.the power to.the.unit.and cut.the.power back.to.the unit.on and.cut.the.unit on.it.would.work.for.awhile.then.back.to.the same.thing. I.am needing.advice.whether.the.new.update.is.the.problem, tranducer.is.problem.right.after.the.update.which would.be a.coicidence.or.something I.amoverlooking. ? I am baffled.

October 15, 2012 at 1:56 am #329572

Bass Cat Boats
Keymaster

We hate updates.

October 15, 2012 at 2:38 am #329593

Bass Cat Boats
Keymaster

Guys are still having a go-around with this #### Stuff. For Mr. Grimmjsg, this is from H/B, set your surface cluttler setting to #9 and then your depth setting to salt-water deep. I had some trouble with this issue and these settings seemed to help. Now for Mr. BCB, if guys are still having trouble with the 1198s, and others like the one thats on my current order then we better have a serious talk before you even pour the hull!! Im very serious about this. For the dollars being spent on these units then they better be right and the goes for the folks selling and installing them. This is “not” a new problem.

October 15, 2012 at 2:58 am #329610

Bass Cat Boats
Keymaster

Cbumpilori, the choice of depth finders is strictly yours. We are seeing occasional issues on Humminbird units after updates are done. We do not suggest updating them frequently. We also have issues on Lowrance units which vary. Lowrance is harder to operate and costs more with side imaging than Birds. The new touch screen models will not be available for a while in the 9″ model. We are trying hard to stay neutral on brands and choices. We are no different than most of you as we only purchase this equipment and have no way to influence software or manufacturing. We all have various units on our boats in use. Let the decision be yours as to what model and brand.

October 15, 2012 at 3:35 am #329627

grimmjsg
Participant

I downloaded the 4.97 version which is what I had on my unit beforehand and will update it and see what happens its highly possible thats the issue. If this doesnt work, I will bring my boat in to E.K.s Marine to have the transducer checked. BCB, my boat is a year and a month old, is this a covered item on this boat to have it corrected if the tranducer went bad or more likely the epoxy bond which was installed is loosing adhesion on the 2012 puma ftd?

October 15, 2012 at 10:35 am #329653

Bass Cat Boats
Keymaster

I hope you get your HB fixed soon. I am with BCB. I updated my 997 a 2 years ago. I lost all of my GPS function on it. Luckily, I was able to find the original software on line and I reinstalled it. I will never update any of my HBs again. You have likely fixed it since you reloaded the original software.

October 15, 2012 at 12:25 pm #329668

Bass Cat Boats
Keymaster

Sometimes the software versions just seem unable to communicate in the transfer somehow? Original software often does restore operation. If not then EK will be more than happy to correct it for you. They are a great dealership with high expectations from us and all products they sell.

October 15, 2012 at 6:08 pm #329688

HBirdDeborahCRC
Participant

grimmjsg,Are you using just the SI transducer or are you using the SI transducer with a Y cable and a puck transducer for high speed applications?If you are using the SI transducer and a Y cable with the additional transducer for high speed , then we would recommend that you by-pass the Y cable and try each transducer plugged directly into the unit to determine if there is a problem with one of the transducers. If you are using the two transducers with the Y cable, the depth is being registered from the dual beam transducer and not the SI transducer.If you are only using the SI transducer and the problem is happening, have you tried to restore the defaults on the unit? Thank you,Deborah @ Humminbird

October 29, 2012 at 2:20 am #329715

Bass Cat Boats
Keymaster

I guess I am snakebit I was at a tournament today when I went to turn on my unit it cut on and continued to say loading for half an hour. I cut the unit off and on cut, cut power to the unit nothing fixed it. This is after I restored the unit with the previous version of software. BCB, the boat it still in warranty a year and month old will E.K. take care of this for me this is very discouraging I had to idle in 5 miles because I couldnt check my depth in an unfamiliar lake the tournament was at?

October 29, 2012 at 2:41 am #329735

Bass Cat Boats
Keymaster

EK will be glad to give it the once over for you. You have a good dealership in EK!
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