Short story long, I had a back ordered t shirt last month. After several emails, I got a call from Dorry last week, and she personally got the issue handled, and made me a very happy guy.Its gotten to the point that every time I fish out of another boat brand, I wonder if the company owner gets on the boards, or dealers pet and pamper them like Rockwall Marine does me, or do they get quality service from parts and we all know them by name.Strong work Dorry, and enjoy your Summer vacation.Al