I would like to say a special “Thanks” to Rick, Stewart, and Pat at BCB for helping me out last week. Back in February of this year I met Rick at a tourney and he told me “If you ever need anything, holler at me…”. Well, last week I was in a crunch to get some work done on my boat and because I had several end of the year tournaments stacked right on top of each other, I had very little time available to get my boat fixed in time. I called and talked to Rick and he came though on his word and got me in and all fixed up ASAP. Then the fun began…. I made it about 5 miles down the road and I lost a wheel bearing on the trailer. I had just filled up the bearing buddies, and thought I was doing the right thing, but I over did it and blew out the back seal. (by the way, on a BCB trailer, you DO NOT need to ad grease throught the bearing buddys that are installed at the factory, they are only on there because they have the best seal made. Instead, you should have your bearings repacked about every 2-3 years.) Anyways, I unhooked the boat and rushed back to the shop and told them what happened. It was 5 minutes after closing time that day, but Rick organized a team of repair men that went and did a quick roadside repair to get the boat back to the shop because the spindle, hub, and everything else was ruined. Keep in mind this was after hours, but they made a deal with me that if I would leave the boat with them, they would build me a new axle, and install it and have me ready to go the next day so I could make it to my tournament on time. To make the long story short, they all worked together as a team and went out of their way to get me fixed up and headed back down the road, faster than any Nascar pit crew could ever think of… Thanks again for the excellent service and help, and for standing by your word. Sinceerely, Travis Fox
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