The parts customer service model you use is so simple.1 – Place order. The parts guy (Pete in this instance) says yep, everything is in stock and I can ship today2 – Parts guy really does have the parts in stock and really does ship them the same day3 – Get parts, all of them, and they are all correct.4 – Very happy customer!!!!I wish everything was that easy!!!Thanks again, my new steering cables will be sweet!Bill