Sherm told me that some of the early 2015 Caracals had issues with the Hambys catching on a cross member of the trailer frame as the boat comes off the trailer which pulls the Hambys loose. My boat was one of them. Sherm had mine and two others that need repair. He took one down, and to expedite things, I took mine down yesterday. I met Richard, he went over what needs to be done with that issue as well as a couple of other small issues he would take care of for me. Bought some things from the store and got to talk with the gracious Dory. (Apologies to Dory if I spelled her name wrong.) I had a great visit with both of those folks. Once again, great customer service from BCB and the good folks who work there! I really appreciate that! Now…I have to wait for my boat to be ready for me to pick up and bring home. Kind of like waiting on a new boat.
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