My 2 cents, Guys everyone has the right to screw up. We all have, how we rectify the issue is what defines us. Bass Cat has made a few errors on my boats, { have had many Bass Cats}, Bilge pump not seated properly and first time on the water back filled with water! Bass Cat with dealer came through quickly. Some other minor issues which I or my dealer Midwest Marine took care of. Some people my not have the time or the ability to fix the issues or the time to take it to the dealer or another one. Let me ask you , if you bought an 80K Tesla and some of the trim or gear shift was loose or paint was peeling off the back bumper panel I am sure you would not be happy with it and if the dealer did not fix it quickly you would probably be very unhappy. Some of us have had many boats and are used to what I call the screw in items sometime need a bit of a tweak. If you buy your lifetime boat and have not ordered one in many years you probably expect it in perfect condition just like your new car. The small things should have been done and if not taken care of quickly. Bass Cat will resolve any issues the dealer can not. I am sure of. Remember everyone is different and expectation are different and he has the right to have his voice. I would have repaired all the issues except for seat wear and not batted an eye but I am not him and he has a different and valid view point.
